Cape Town, South Africa

TCS BaNCS Digital is easy to use, secure, agile and flows intuitively, which makes it a great user experience-based banking platform

– Mercantile Bank


Business Solution

In an ever-changing digital world, customers expect simple and delightful experiences when shopping or transacting online. Applying for a new bank account online is no exception, however the experience of opening a new account digitally isn’t as easy as it should be. Many surveys conducted among banks worldwide reveal that more than 50–60% of people abandon the online account processing. Customer discontent arises from a number of factors, some of which are:

    • Confusing on-boarding processes
    • Little insight and oversight
    • Keeping pace with disruption
    • Disconnected funnel


One platform for Deposits, Consumer Loans and Credit Cards

TCS BaNCS Digital – Online Account Opening from TCS Financial Solutions provides banks and their customers with a single engagement platform to open new accounts via a browser, tablet or smartphone. It can integrate with industry leading products to:

    • Identity verification and validation
    • Leverage native features on mobile devices such as location identifi­cation and image capture
    • Provide dashboards and application management tools to improve conversion

By presenting customers with sales and marketing offers at the points of acquisition, banks can look at increasing wallet share and stickiness.

To know more about this solution, please download the TCS BaNCS Digital – Online Account Opening brochure or write to us at

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