TCS at IFS World Conference 2019

Driving Innovation and Transforming Customer Experience

Drop Pin IconBoston, MA, USA

Tata Consultancy Services (TCS), a global IFS Services Partner, is to be a part of IFS World Conference 2019, that takes place in Boston, MA from October 7-10, 2019.

Together with IFS, TCS is partnering with global organizations across industries—including manufacturing, telecommunications, oil and gas, utilities, and travel and transportation—to enhance customer experience and enable smarter operations through successful digital transformation journeys. With our domain expertise, deep IFS knowledge, and proven delivery approach, we help maximize the value of field service, asset management, procurement and more, enabling enterprises to take advantage of new opportunities by harnessing digitally-enabled processes and infrastructure.

Join our business leaders and experts at IFS World Conference 2019 to discuss digital transformation strategies that leverage the IFS suite of products and solutions for enterprise projects, assets and service management.

Click here to know more about the event.

Session Lineup

Today’s Connected Worker: Equipped to Deliver Value

  • Calendar Icon Tuesday, October 8, 2019
  • Clock Icon 16:00 PM - 16:45 PM

TCS Speaker

  • User Icon Dr. Biswajit Chakraborty, Principal Consultant - Energy

IFS Speaker

  • User Icon Colin Beaney, Industry Director – Energy, Utilities & Resources, IFS

The Connected Worker highlights how digital innovation improves safety and operational performance. When equipped with real-time, context-specific and actionable information, the Connected Worker proves to be a great asset. Join us for this dynamic session to gain actionable insights from TCS and IFS on how the Connected Worker can provide increased productivity and enhanced customer experience.

Opportunities for Operational Efficiency in Telecoms’ Service Management

  • Calendar Icon Wednesday, October 9, 2019
  • Clock Icon 12:15 PM - 13:00 PM

TCS Speaker

  • User Icon John Stolz, Industry Advisor – Telecom, TCS

IFS Speaker

  • User Icon Alex Read, VP - Service Management, IFS

A digital transformational journey offers new opportunities to reimagine the customer experience, safety regulations, and third-party integration. Building on the IFS platform, telecom companies can be more intelligent, automated and agile to address their service management’s efficiencies. Gain insight into how best to leverage emerging technologies as you transform your field services.

TDC Automates 100% Field Agent Dispatch. TCS’ IFS-based field service solution helps boost resource utilization.

Learn how Tata Consultancy Services’ (TCS’) Connected Worker solution suite helps the workers on the field to accelerate field operations digitization, bolster workforce collaboration, offer immersive learning experiences, and enable real-time information interaction.