Hear how Marks & Spencers created memorable customer experiences across channels with intelligent automation enabling cost savings and automating 85K+ call interactions a week.


About the author(s)

Avatar

Richard Snelgrove

Related Articles

Posted in Webinar

AI and Digital Twins Powering Plant Efficiency and Reliability by ARC and TCS

Learn more

API Marketplace Platform to Drive Innovation and Digital Ecosystems

Learn more

Dow: Powering an Intelligent and Agile Supply Chain

Learn more

Blue & Bland: B2B/Enterprise Design (and How to Make It Better)

Learn more

Follow us on Twitter