With a focus on delivering extraordinary customer experiences, executives in marketing, sales, and customer services attended Dreamforce 2019 on November 19-22, 2019 in San Francisco with the goal of harnessing the power of Salesforce solutions and innovations to:
- Create positive, impactful brand experiences for audiences using digital technologies, both right now and in the future.
- Deliver personalized experiences every time across digital and non-digital channels.
- Maximize the value of marketing technologies, intelligent business operations and processes, and digital data to evolve and enhance the customer experience.
Tata Consultancy Services (TCS) partnered with BT, Humana, Dupont, Olympus, and Groupon to discuss the innovative solutions they are building with the Salesforce platform to future-proof their enterprise and achieving quick business outcomes. Visit the sessions below.