Automation & AI

Humans with, not versus machines


Our experts facilitate enterprise-wide automation and decision making, leveraging a Machine First Delivery Model™ (MFDM) with robotics, machine learning, and artificial intelligence.

Leveraging our Machine First Delivery Model, we work towards amplifying human-machine collaboration to solve complex business problems, faster and better. This Machine First approach enables enterprises globally to deliver multi-fold productivity improvements and elevate customer experience.

Building intelligence for customer delight


Our value-centric approach helps us develop new business models, and a culture of continuous learning equips our consultants with the latest digital skills needed to design agile businesses. Your journey becomes ours and our success becomes mutual.

  • Intelligent Process
    Automation


    Business value chain automation including business process, cognitive and AI based for quick ROI realization.

  • Application Services
    Automation


    DevOps tool chain, application lifecycle automation, test automation, intelligent assurance for faster app development and upgrades.

  • Intelligent IT
    Operations


    Monitoring tools, command center (application and infrastructure), runbook service desk, workplace and EUC automation for effective IT infrastructure optimization.

  • Artificial
    Intelligence


    Solutions leveraging Machine Learning (ML), Deep Learning (DL) and Natural Language Processing (NLP) for better channelization of human creativity.

  • Strategic Automation
    & AI Consulting


    Consulting services that span building a strategic automation / AI / DevOps roadmap for the enterprise through project specific advisory on getting the best out of technology, tools and people.

TCS Session at Evanta Chicago CIO Summit

Achieving the Promise of Business 4.0

The digital revolution emerged from varied streams of innovation. Analytics, IoT, automation, AI, robotic process automation and the cloud all play distinct roles – but transformational CIOs understand that success depends on the seamless convergence of these forces. This holistic paradigm – Business 4.0 – will define the future of the digital enterprise, but it will take your leadership to get there.

TCS Global Head, Automation and AI – P R Krishnan will present a session on the topic: Achieving the Promise of Business 4.0 on Nov 29th from 1:20-2:10 PM at the Evanta Chicago CIO Summit. 

In this session, you will gain insight into:

  1. Demonstrating ROI and clearing the barriers to adoption of AI, robotic process automation and predictive analytics
  2. Strategies for integrating varied digital tactics into a unified whole – redefining operational standards and business models in the process
  3. The next horizon of digital opportunity and how cutting-edge leaders will leverage it.

How Intelligent Automation is Rewriting the Rules of Customer Service


Customer support has become a key differentiator in almost every industry. It’s especially important for companies that provide costly, complex, and critical equipment and other products, from industrial manufacturers of power equipment, heavy vehicles, HVAC systems, and medical devices to makers of home computers, appliances, and cars.

Those that seize the opportunity to incorporate intelligent automation into their customer support operations can not only cut their support costs, they can provide proactive and even predictive customer service, boost loyalty and revenues, and gather intelligence to improve future product designs.

Our advisory team


  • PR Krishnan

    PR Krishnan

    Global Head, Automation & AI