TCS BaNCS implemented a world-class Core Banking system at CUA which helped them save over 500+ person days/month*. Watch as David Gee, Ex-CIO Credit Union Australia, talks about the transformation and how TCS BaNCS made a difference to his organization.
David Gee says “For me, the whole project was a success in many factors. I think most projects end up with good results but they still have other issues that sort of compound afterwards with their performance or training. We had none of those, we had a really good resolve around and it was a really clean delivery.”
CUA was looking for a long term commitment partner and TCS fit that mold. He highlights that collaboration played a key role in this partnership and as they worked with TCS, one couldn’t tell the teams apart as they were working that well together.
He talks about how CUA sensed a strong working commitment from the TCS team, especially from senior management, that helped them get on budget delivery and quality on time.
*Based on internal testing parameters where 500+ person days/month represents the cumulative average, post implementation of mobile banking, single view of customer, search functionality, customer alert profile and training.