The State Bank of India (SBI) selected TCS BaNCS  to customize the software, implement the new core system and provide ongoing operational support for its centralized information technology.


The implementation of Core Banking solution from TCS BaNCS at SBI and its affiliate banks represents the largest centralized core system implementation ever undertaken.

The overall effort included the conversion of approximately 140 million accounts held at 14,600 domestic branches of SBI and its affiliate banks.

TowerGroup takeaways:

  • The State Bank of India (SBI), the largest and oldest bank in India, had computerized its branches in the 1990s, but it was losing market share to private-sector banks that had implemented more modern centralized core processing systems.
  • To remain competitive with its private-sector counterparts, in 2002, SBI began the largest implementation of a centralized core system ever undertaken in the banking industry.
  • The State Bank of India selected Tata Consultancy Services to customize the software, implement the new core system, and provide ongoing operational support for its centralized information technology.
  • Although SBI initially planned to convert only 3,300 of its branches, it was so successful that it expanded the project to include all of the more than 14,600 SBI and affiliate bank branches.
  • The State Bank of India has achieved its goal of offering its full range of products and services to all its branches and customers, spreading economic growth to rural areas and providing financial inclusion for all of India’s citizens.

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