From the CEO’s Desk

Dear Stakeholders,

I am happy to connect with you on the occasion of the publication of TCS’ Corporate Sustainability Report. This is our 10th edition of the Report since 2007.

I am pleased to reaffirm our support to the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

On the business front, we concluded FY16 with a strong overall performance for the financial year with total revenues of Rs. 1.086 trillion, up 14.8%.

We continue to focus on innovation both from the point of view of future business models as well as specific industry and technology solutions that will make a huge impact on our customers.

Digital technology has had a profound impact which has presented tremendous opportunities for the future. This, at the same time, is forcing every business to reimagine and rethink their products, services and business models. We have been making significant investments in digital technologies in terms of training & talent development through our immersive Digital Learning Platform; building innovation labs and customer collaboration labs and investing in platforms and automation products which are being appreciated by customers. Machine learning and Neural Automation will have a strong impact on business processes. Our research efforts over the last four years in this area culminated in the launch of Ignio TM earlier this year, which is receiving great interest from our customers.

  • growth_revenue_img
  • growth_revenue_img
  • top_emplyer_img

We continue to focus on innovation both from the point of view of future business models as well as specific industry and technology solutions that will make a huge impact on our customers.

This year, we had our highest all-time employee addition with a gross addition of 90,182 employees – giving us a diverse base of over 350,000 professionals from 129 nationalities.

This year, we had our highest all-time employee addition with a gross addition of 90,182 employees – giving us a diverse base of over 350,000 professionals from 129 nationalities. In order to equip all our employees with the right skills in the Digital world we launched our Digital Learning Platform. In the past 12 months, over 120,000 TCSers have developed skills in new technologies using the TCS Digital Learning Platform.

We consolidated our position among the top global IT brands and were recognised as the fastest growing IT Services brand globally over the last five years, scoring highly on measures like familiarity, loyalty, staff satisfaction and corporate reputation. TCS was ranked among the Forbes most innovative companies for the eighth consecutive year. We were also ranked as a UK Superbrand for the second year in a row. Among other major accolades, TCS ranked #1 in Europe for Customer Satisfaction by Whitelane Research for the third year in a row. We were also recognised as a Top Employer globally across 24 countries by the Top Employers Institute – one in only eight organisations worldwide to have achieved this status.

Beyond business, we continue to enhance our footprint in the communities where we operate. In North America, our STEM technology platforms have brought together over 250 organizations in support of mentoring over 750,000 girls, young women and students from underrepresented minorities. In UK, we created 1,000 internships for young British university graduates to spend a year, training and working at TCS centres across India. In a different type of intervention to enable education of girl students in India, TCS built new sanitation facilities in 1,472 schools. TCS partnered with All India Institute of Medical Sciences (AIIMS) to transform the Out Patient Department (OPD) process using technology interventions to improve access to healthcare and help treat patients effectively and efficiently.

To underline our serious commitment to advancement in Computer Science, we made a significant contribution for setting up infrastructure at the Carnegie Mellon University. We are also setting up a Research Centre at IIIT Hyderabad and now have a dedicated team to sharpen our collaboration with leading technology institutions to promote market driven innovation.

In the first anniversary of Purpose4Life, I am very proud to say that we saw an overwhelming participation from TCSers globally, contributing over 600,000 hours of volunteering to make a positive impact in their communities. Fit4Life continues to grow with active participation of over 80,000 employees. Safety of our employees remains an important focus for us.

Our Safety First initiative launched last year continues to promote a safety culture among our associates. This year, several branch led programs impacted more than 250,000 employees across the globe. Through these programs we take more significant steps for building a stronger safety culture within TCS.

We continue to be on track with our environmental sustainability targets. This year, we have strengthened our commitment to promoting environmental sustainability as we expand our Energy Management Programme. We have deployed extensive smart metering which is a leading edge, scalable ans cloud based IoT platform in 107 sites within our India operations. This has resulted in absolute energy savings of ~12.5 million kWh.

With all our investments, we are well positioned to capture growth opportunities in the market and make a huge impact on customers and society.

This year, we have strengthened our commitment to promoting environmental sustainability as we expand our Energy Management Programme.
Regards,
N. Chandrasekaran
CEO & MD, TCS